How to Fix Outlook Not Sending Or Receiving Emails

Outlook is one of the most feature-rich email clients available for Windows computers. But sometimes, you cannot send or receive emails in Outlook. This problem might be experienced by users due to connectivity issues, server or firewall problems, etc. But you can rectify this problem efficiently if you carry out the instructions on this page in order.

Outlook Not Sending Or Receiving Emails

Ensure The Connectivity

  1. Get a standard internet connection for your Windows computer.
  2. Next, launch Outlook on your computer and check whether you can send or receive emails from your account.
  3. If the issue continues, close all the applications on your computer.
  4. Click the Start menu and select the Power icon.
  5. Choose the Restart option from the drop-down list.
  6. Once your computer turns on, launch the Outlook application and check if you can send or receive an email from your account.
  7. If the problem persists, repair the Outlook application on your computer by following the below steps.

Go With Online Repair

  1. First, click the Start menu on your computer and type Control Panel in the search box.
  2. Next, pick the Control Panel option from the results that are displayed.
  3. Click on the Programs option from the list.
  4. Now, select the Programs and Features option.
  5. Right-click the Office installation option and choose Change.
  6. Right Click The Office Installation Option
  7. Next, select the Online Repair option from the list.
  8. Wait for some time to complete the repair process.
  9. Once done, check if the issue is solved.
  10. If it does not work, perform the below steps.

Disable The Firewall

  1. Select the Start menu on your computer’s main screen and open the Outlook application.
  2. Now, select the System and Security option.
  3. In the next window, click the Windows Firewall option.
  4. Here, click on the Turn Windows Firewall on or off option from the left panel of the screen.
  5. Click On The Turn Windows Firewall
  6. Now, you have to select the Turn off Windows Firewall (not recommended) option.
  7. Click OK to save the changes.
  8. Now, launch Outlook and check whether you can send or receive an email from your account. By now, the issue should be resolved and you must be able to send and receive emails using your Outlook account.

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