Fix: Informed Delivery Mail Not Received

Informed Delivery Mail Not Received

“Wondering where your Informed Delivery Mail is?” or “Missing the Informed Delivery Mail sent by your sender?”

Well, you’re not alone. The “Informed Delivery Mail” failure problem is faced by many users like you. We have explained why you’re not receiving your Informed Delivery Mail and how to fix the issue on this page.

Informed Delivery

USPS or United States Postal Service’s Informed Delivery is a cool feature that allows the customers to digitally preview their incoming mails. It also helps customers manage their mails, such as scheduling the mails to arrive soon.

Can the customer see the entire mail via Informed Delivery?

No. The customers can preview only the outside of the envelope.

Why can’t I receive my USPS Informed Delivery Mail?”

Typically, the Informed Delivery Mail is delayed for 1 to 2 days. At the same time, if you have requested the Informed Delivery feature recently, it might take up to 3 business days to activate. That means, after activating this feature, you have to wait for 3 business days to start receiving notifications related to your Informed Delivery Mail.

So if you have activated the Informed Delivery feature recently, wait for 3 business days.

What if I don’t receive the Informed Delivery Mail even after 3 business days?

In this case, first, check if your mail falls into any Category Mail. If yes, perform a certain action to receive your mail. (For example, you may need to provide your signature to obtain the mail).

Secondly, request the sender to re-deliver your mail if possible. If your Informed Delivery Mail is not received for a week, it is better to contact your nearest postal office.

No Informed Delivery Mail Notifications

No notification about your Informed Delivery Mail? Well, this problem occurs if you’ve provided a wrong or invalid email address. Check to ensure that you’re using a valid email address.

If you’ve changed your email address (related to your USPS account), then make sure that you have updated it because failing to do it might also lead to the “Informed Delivery Mail not received” problem.

Updating your new address

  1. Sign in to your USPS account.
  2. Type the new email address in the given field and save it.

Are you still not able to fix the issue? Then, reach our technical experts now to clear all your queries related to the “Informed Delivery Mail not received” problem.