How To Fix iCloud Mail Down Problem

iCloud mail down

“Is iCloud mail down or not working?” If yes, continue reading this page to know the causes and solutions to fix it.

Like other email service providers, iCloud is designed to send and receive emails from/ to your macOS and iOS devices over the internet. It is easy to configure and access. You can access this email account on your iOS or macOS device with the Mail app or the iCloud web access page.

Facing a problem while using iCloud Email is a very rare thing. However, users sometimes face problems like “Mail Server Down Problem In iCloud”.


This mail problem can occur due to any one of these causes:

  1. No or unstable internet connection
  2. Problem with the service provider’s server
  3. iCloud email is turned off on your device
  4. Storage problem
  5. Outdated OS
  6. Browser cache, etc.

Troubleshooting Solutions:

To fix the “Mail Server Down Problem In iCloud” problem on your macOS or iOS device, perform the simple and quick troubleshooting solutions given below. After performing each method, send a test email to your account yourself. If the test email is delivered successfully, the mail problem is fixed.

Otherwise, perform the next method.

Using a stable internet connection

In most cases, these kinds of mail problems occur due to an unstable or poor internet connection.

  1. As the first step of troubleshooting, check if the network that you’re using on your Mac computer or iOS device is stable and active.
  2. If not, use an active and stable internet connection to fix the problem.

1. Try after a while

If the mail server is down, wait for it to be fixed from the service provider’s side.

  1. If you’re facing the “Mail Server Down Problem In iCloud” problem for the first time, refresh the page or restart the Mail app.
  2. If the same issue persists, the mail server might be down.
  3. You can confirm it by accessing some other online app or page on your computer or smartphone.
  4. If the requested app or page responds successfully, it signifies that the mail server is down.
  5. In this case, wait for the issue to be fixed from the mail service provider’s side or try to access the Mail after a while.

2. Turn on iCloud Email

If you have turned off or disabled the iCloud email service accidentally on your computer or smartphone, there is a chance for these kinds of problems to occur. Turn on the service by following the instructions below.

For Mac

  1. Open the Mail app.
  2. Click Mail > Preferences > Accounts.
  3. Locate and select the iCloud account that you’re facing the problem with.
  4. Go to the Account Information section now.
  5. Turn on the account if it is turned off.

For iOS

  1. Open Settings.
  2. Tap on your Apple profile name.
  3. Select iCloud and turn it on.

3. Managing iCloud storage

Sometimes, insufficient storage space can also lead to these kinds of problems. Check and make more space available in iCloud. You can do this by:

  1. Modifying the size of the backup.
  2. Selecting and deleting the unwanted photos, folders, messages, etc., from your account.

4. Updating OS

Update the OS to fix and avoid these kinds of problems in the future.

  1. For Mac: Open Apple. Click System Preferences > Software Update and follow the on-screen instructions.
  2. For iOS: Open Settings. Tap General > Software Update.

Contact us if you need real-time technical assistance in fixing the “iCloud mail down” problem.