Solved: iCloud Email Not Working Issues

iCloud is one of the most used emails by Apple users. However, you might get issues accessing your email if something comes out of the blue. If your iCloud email is not working as expected, there might be issues with the account settings, macOS update, or email sync. Try the troubleshooting steps that are given on this page. You can also take assistance from our technical experts through the call option on this page. We ensure a quick response.

iCloud Email Not Working

Check Your iCloud Mail

  1. On your Mac, open the default browser.
  2. Ensure that the Internet connection is stable.
  3. Go to the official iCloud site.
  4. On the sign-in page, enter your Apple ID in the required field.
  5. Click Continue and log in to your iCloud Mail.
  6. iCloud Email Login
  7. If you get an authentication error, select the option to reset your account password.
  8. Carry out the on-screen instructions and reset your iCloud mail password.
  9. Input the new email password in the required field and submit it.
  10. Check if you can access your iCloud mail.
  11. If your iCloud email is not working, move on to the next troubleshooting method.

iCloud Email – Clear Browser Cache

  • Launch the Safari browser on your Mac.
  • Click the Safari menu and select the Preferences option from the drop-down list.
  • In the Advanced tab, select the option named, Show Develop menu in menu bar.
  • How to Fix Not Working on iCloud Mail
  • Close the Preferences window and pick the Empty Caches option from the Develop menu.
  • This should clear the browser cache and let you access iCloud mail.

Update Safari and Macos – iCloud Mail

Sometimes, the outdated version of your macOS might be the reason for the iCloud email that is not working. Follow these steps to update your macOS.

  • Open the Apple menu by clicking the logo at the top-left corner of your desktop.
  • Click the System Preferences option from the drop-down list.
  • Locate and click the Software Update icon in the System Preferences window.
  • Click the Update Now or Upgrade Now button in the window that appears.
how do i access my icloud email account
  • Let your Mac update the OS version to the latest one.
  • Finally, restart your Mac and check if the problem persists. If so, try the next solution.

Check The Email Server Settings – iCloud Mail

  1. First, launch the Mail app and click the Mail menu.
  2. Next, select the Preferences option from the drop-down list.
  3. Click the Accounts tab and select your iCloud email account from the left-side panel.
  4. Click the Server Settings tab and check if the incoming and outgoing mail server settings are correct.
  5. If necessary, make changes to the server settings and save them.
  6. This should fix your iCloud mail.

Hope you have learned how to fix your iCloud email not working, which was not working before. If no troubleshooting solution helps you fix your issue, remove your email account and re-add it.

For further assistance, feel free to reach our technical experts using the Call button located on this page.