Fix: Gmail Account Not Receiving Emails
Gmail is considered as the most popular email service due to its services and security. Despite being such a dominant email service provider, users sometimes report that they are unable to receive emails in Gmail. There are certain reasons that lead to this issue. If your Gmail email account is not receiving emails, then the following may be the reasons.
Why Is The Gmail Account Not Receiving Emails?
- The Gmail server is temporarily down.
- You may have a poor internet connection.
- Your Gmail storage is full.
- Gmail emails may have landed in the wrong folder.
- Firewall or other antivirus software may be blocking emails.
- You may have forwarded your email to a different Gmail account.
How To Fix The “gmail Not Receiving Emails” Issue?
Check Google’s Servers
Google servers going temporarily down is such a rare thing to happen. But, you can make sure that this doesn’t occur due to a server issue. You can visit the official site to find any news about the server being down. Even if the server is down, Google takes care of it within a short period. Once the servers are back, you will receive the emails. If you don’t receive an email you have been expecting for quite a long time, ask the sender to resend it.
Check Your Internet Connection
If you are located in a poor network area, then you will not be able to receive new emails. Check your internet connection first before trying out any troubleshooting procedure.
Check Your Spam And Trash Folders
Never miss checking your Spam folder. Your email messages are filtered automatically, and some emails are sent to your Spam folder if they contain any spam content.
Similarly, check the Trash folder because you might have accidentally deleted the email you were expecting. In some cases, the antivirus software installed on your computer may delete your emails, considering them a threat (viruses).
Turn Off Gmail Email Forwarding
The email forwarding feature in Gmail is a valuable option for the user who is utilizing more than one Gmail account. When you use the email forwarding option, the emails sent to your email address will be transferred to another email address that you have chosen. So, if you have enabled the email forwarding option, disable it immediately, or check the other email account for messages you are looking for. Follow the given instructions to disable the email forwarding option.
- Using the default browser, log in to your Gmail account.
- Click on the Gear icon.
- Select See all settings.
- Go to the Forwarding and POP/IMAP tab.
- Next, disable the forwarding option.
- Save your changes.
After disabling the forwarding option, ask the sender to resend the email.
Disable Firewall Settings
Many antivirus software have the Firewall enabled by default. The Firewall feature blocks an email if it finds it to be a threat. If the email message contains any inappropriate file extension, then the antivirus software blocks it or deletes it. Therefore, turn off the Firewall or the required settings in your antivirus software temporarily.
Now, check if the “Gmail account not receiving emails” problem is solved.
In case you need further guidance or clarifications regarding the methods on this page, feel free to call us.