How To Setup Bigpond Mail App?

Bigpond is a trusted email service that comes under the brand name of Telstra Telecommunications, Australia.

Setup Bigpond Mail App

“Bigpond email not working” can be quite annoying, especially when you want to get some work done regarding mailing. Because of this issue, you might also end up missing out on emails. Bigpond is an Australian telecommunications firm that primarily runs on building networks. It also sells phones, Internet access, and other services.

Bigpond email, as of 2021, does not have a dedicated email app. But, there is a simple way to add Bigpond to your Android device. Before you proceed with the steps to setup Bigpond mail app, you need to know the email settings for Bigpond email (Telstra).

  1. Username: The Bigpond email address
  2. Password: The Bigpond email password


  1. Incoming server address:
  2. Incoming server port: 993
  3. Encrypted connection: SSL


  1. Outgoing server address:
  2. Outgoing server port: 465 (recommended) or 587
  3. SMTP authentication: On
  4. Encrypted connection: SSL/TLS on port 465 (recommended) or STARTTLS on port 587

With the above settings, here’s how you can set up Bigpond email on your Android device.

  1. Turn on your Android phone.
  2. Select the Settings icon.
  3. Scroll down the screen and select Accounts.
  4. Come down to the Accounts screen and select Add account.
  5. Select Email.
  6. You will see a list of fields.
  7. Enter the Telstra email address and the Telstra email password in the respective fields.
  8. Select Manual Setup and choose IMAP.
  9. Enter the Incoming server (IMAP) information as mentioned earlier in this article.
  10. Follow the commands on the screen and enter the information for the Outgoing server (SMTP).
  11. Select Next and wait for the account configuration to take place.
  12. Select Done.

With the above simple instructions, you can easily setup Bigpond mail app. For more information related to the setup, click the CALL button pinned to this page.